CUSTOMER SERVICEE-mail us at
store@lamsonsharp.com. We are eager to answer any questions you have concerning your order or our products. You can also call us Monday-Sunday, 10:00 a.m. to 5:00 p.m Eastern Time at (413) 625-0201.
PAYMENT OPTIONSFor web orders, we accept VISA, MasterCard, Discover, and American Express. You are also welcome to use this site to select your products, and place your order by phone, FAX, or regular mail. For phone and FAX orders, we accept the credit cards listed above. For mail orders, we accept the cards listed above OR a check or money order. Customer service representatives can take your order by toll-free phone at (413) 625-0201, 8:00 a.m. to 5:00 p.m. Monday through Sunday.
WARRANTYAll Lamson & Goodnow tools are warranted to be free from defective workmanship and materials. Any defective product will, at our option, be replaced free of charge if returned to us transportation prepaid. Our liability under all warranties expressed or implied shall be limited to the replacement or repair of defective products.
NO Orders Outside The United States
NO Post Office Boxes - Street address only
Gift packaging not available.
WHOLESALE CUSTOMER TERMS AND CONDITIONS
- PRICES
- Orders will be accepted only on the basis of prices in effect at the time of shipment, and are subject to change without notice.
- MINIMUM ORDER
- Minimum order is $150.00, and $100.00 per store location for multiple store pack and distribution. Orders for less would be subject to $5.00 service charge.
- TERMS
- Invoice terms are Net 30 days. Invoices not paid within terms are subject to a 1.5% per month service charge on unpaid balance where applicable.
- FREIGHT
- Prices are FOB shipping point, Shelburne Falls, MA.
- RETURNS
- Authorization must be obtained before returning goods to the factory. All returns will be prepaid by customer. Returns in good condition and less than one year old will be accepted for merchandise credit only, and subject to a restocking charge of up to 25% depending on product condition. Return to: Lamson & Goodnow, 45 Conway St., Shelburne Falls, MA 01370
- WARRANTY
- All Lamson & Goodnow tools are warranted to be free from defective workmanship and materials. Any defective product will, at our option, be replaced free of charge if returned to us transportation prepaid. Our liability under all warranties expressed or implied shall be limited to the replacement or repair of defective products.
- CREDIT CARDS
- Visa, MasterCard, Discover, and American Express.